This privacy statement describes Comodo Group, Inc. ("Comodo") practices with respect to private information that may be obtained through Comodo's products, services and website. Questions about Comodo's privacy policy may be submitted to Comodo's support team by an email to
privacy@comodo.com. This privacy policy only applies to Comodo Group, Inc. and not Comodo's partners or affiliates.
Information Collection and Use
Comodo does not collect any personal information without consent. Consent is obtained when customers are prompted for information while enrolling for a certificate, downloading a product, or requesting further information. No personally-identifiable information is collected about a user who is browsing the website. Any information provided to Comodo will be protected by Comodo and not sold or rented to any unrelated third parties without your express consent. However, Comodo may disclose your data to its affiliates or when legally obligated to do so.
Product Download
Downloading a product will often require the input of personal information. This information will be used by Comodo or its affiliates to contact the customer about the services on our site for which they have expressed interest, including product updates and associated promotional material. This information may also be used as collated general demographic information to improve Comodo's products and services.
Information Request
Comodo provides the ability to request further information or ask questions to the support team by displaying email links throughout the website. If a customer elects to use such links they may be requested to provide additional information depending on the nature of the contact. Typically, such additional information may include further contact details, and, in the case of technical support, additional information about the customer's PC configuration.
Cookies
A cookie is a piece of data stored on a computer's hard disk containing information about the owner. Comodo may employ the use of cookies for measuring the success of advertising and affiliate network membership. Our partners may use cookies. Comodo does not exercise any access or control of such cookies.
Comodo's websites uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"), to evaluate the use of the Comodo site. Google Analytics places a third party cookie on your computer that is then used to compile reports of visitor traffic and internet usage. Google analytics does not have a database of individual profiles for each visitor and only collects aggregate data.
Log Files
Comodo uses log files comprising of IP addresses to analyze trends, administer the site, track movements throughout the site, calculate the number of document and file downloads, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing
Comodo will share aggregated demographic and other information with our partners and affiliates. Comodo may share information with its affiliates and partners who have similar privacy standards in order to provider its services.
External Links
The Comodo website contains links to external websites. Comodo is not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by this website. Comodo has no control over the accuracy of information displayed by such websites.
Forums, Bulletin Boards, Testimonials, Chat Rooms, and Surveys
Personal information submitted through a forum, bulletin board, testimonial, or chat room operated by Comodo may be collected, used, and read by third parties, including other users. Comodo is not responsible for any information submitted through these services. We occasionally request information from customers via surveys. Participation in these customer surveys is voluntary. Survey information is used to improve this web site and our services and products.
Security
Sensitive information submitted via the website is protected both online and off-line. The transmission of information is encrypted and protected using Secure Sockets Layer ( SSL ). This includes the submission of any payment information. All of our customer's private information is restricted in our offices. Only employees who need the information to perform a specific job (for example billing administration or the development team) are granted access to personally identifiable information.
Choice / Opt out
Customers will occasionally receive information from Comodo on products, services, and special deals or may receive informational newsletters. Customers receiving these emails may elect at their option not to receive additional promotional communications. Comodo may also send service announcement updates. Customers are not able to unsubscribe from service announcements as they may contain important security information about the services.
Customers are given the opportunity to 'opt-out' of having information used for purposes not directly related to the Comodo service offering at the point where the information is requested. If customers no longer wish to receive our newsletter or promotional materials from our partners, they may opt-out of receiving these communications by emailing Comodo at
info@comodogroup.com.
Amendments
Comodo reserves the right to amend this privacy statement at any time. Any amendment will be made by posting the changes to this webpage so that customers are always aware of what information is collected, how it is used, and under what circumstances it may be disclosed.
Last Updated: April 21, 2009
